Hi can I use an ice machine cleaner? Cube. And how do you clean it? Can you please help?

After buying two POS, GE, Profile machines, I can say that this one is perfect. NO ISSUES!

It works great. I really like being able to set it to start in the morning so when I get up there is fresh made ice waiting for me. The TDS meter doesn't work right. I am using water from a RO water source and the TDS meter on that shows the TDS is always below 10ppm. I have a separate test meter that also shows the TDS is below 10ppm. The TDS meter on the ice maker shows the TDS to be greater than 600 ppm and some will go higher than 900 ppm. I just ignore that and rely on my other meters.

Ice melts fast which causes it to freeze together like a rock when transferred to the freezer. Water temperature doesn’t go lower than 80. If the ice didn’t melt so fast it would melt great.

Read many reviews for various products like this.  It came down to a very popular brand and this Ecozy.  The Ecozy's reviews convinced me to give this product a shot.  We have used this product for about a month. Sound of operation was satisfactory. Same for the ice quality and ice capacity. What I didn't realize and don't like is that when placing the ice in the freezer, the ice sticks together and is very hard to break up.

Great product! Even better customer service!! Very patient with me. This is my second Ecozy ice makers! Getting another! Don’t hesitate to get one! Make sure to use filtered water though! Fast ice! GREAT lil crunch cubes! Quiet!

Not the ice I was expecting when it says nugget ice. I had the GE opal and loved it but went out twice so I decided to go with this one. The ice is like mini cubes but not as chewable as the actual nugget ice. Still good and works great so far, but was not exactly what I was hoping for

This is perhaps the 3rd ice machine we have purchased and I would say the best. it looks great in the kitchen,  makes great ice within a reasonable time and great looking design.

Easy set up! Makes ice really fast.

Why did you pick this product vs others?:
Love this little machine. The blue light is so nice, and I love the way the water refills. So easy to pull out and refill. No detaching hoses etc. It’s easier to clean than my other one. It is a little smaller than the last one I had, however it makes ice pretty quickly.

Bought this ice maker a week ago. Instructions say not to use distilled water. So we use Samsung fridge filtered water (new filter only 3 days old). The "TDS" was 400+! Changed to distilled and it was under 100. Yesterday notified via wifi to "run a clean cycle". We did that with distilled water. TDS tonight is 56!! Makes a lot of COLD nuggets! B4 my Yet 40 oz cup wld hv melted nuggets by morning... hv lots of ice in the am using this ice machine! Love it! On Sale right now for another $40 off at $369... we pd $399 and wld do it again!! Buy it now if u need a great nugget machine. From my research this is the only 1 that us insulated too!!

Coming from a Frigidaire bullet ice machine that died after 3 years. I thought I would upgrade to the Mueller Nugget ice machine but it’s seemingly no longer available so I bought this one.
After 1 week of constant use I can say so far I’m in love with it.
The nuggets look like miniature square bar ice and taste and crunch great. Noise may be too loud for some but is definitely quieter than the Frigidaire so I have no complaints.
Only negative but not a deal breaker is the ice tray isn’t the best, nuggets easily spill out if you’re not careful when scooping.
One other note is the ice sticking together if left over night but it’s easily broken up with little effort with the included scoop.
Will update review if I run into issues.

My new ice maker works GREAT! Quiet, fast, easy to clean. & it’s pretty! Highly recommend! It’s produces ice very quickly, I love my ice machine

The good points of this ice maker are the price is ok, the style looks great, the ice nuggets are great and starts dropping within 5 minutes, refilling and cleaning is easy.  The bad parts are that it is very noisy and the ice capacity is a bit small. I thought my GE was noisy but not like this one. I expected the app to be more useful than it actually is. All in all, I just wish it were quieter. Otherwise it’s a good ice nugget maker.

Working great and makes ice fast!  Perfect nugget size  love the app.

This is a great ice maker and it doesn’t melt like the other one we have had  great price and product

This is a great ice maker, its quiet, makes ice fast, and fits under the kitchen countertop.

Works great for the office and is not loud so it doesn’t disturb anybody. Makes sufficient ice for our small office.

I bought this for my daughter for a graduation present, she tells me she loves it makes ice in no time at all , and great chewing ice?

We’ve purchased 5-6 nugget ice machines over the years and just assumed they all had the same design flaw where calcium build-up would cause that awful screeching sound! I even became experience tearing down our last two units and physically and chemically descaling them.

First, this unit has a TDS (Total Dissolved Solids) sensor, which is a brilliant idea. It immediately told us our tap AND filtered water has a very high rating. We have been buying distilled water.

Second, previous brands/styles had an internal reservoir that was only accessible by disassembling the machine. That reservoir gets gross within just a few months. This unit has a reservoir that is accessible in the back and easy to clean.

Spend just a bit more. You’ll love this machine!

It smaller than i thought it would be.
The door pulls down from top at angle which
Makes it harder to scoop ice out.
I wish i would have returned immediately.

WOW!  What clever little WIFI ice machine.  Dwnload the app to set the wake-up, shut down timer!  Perfect little crunch cubes.  It replaced an older one that died.h

This is the best ice maker I’ve had. It makes ice rapidly and I can turn it on through the app on my phone. The ice maker will shut off once the ice gets to a certain point. I empty mine in a ziplock bag and put it in the freezer. Ice isn’t sticky in the ice maker but one you put it in the freezer it will stick together . Just break it apart. I’m happy my purchase

I replaced my old nugget ice maker because it would not continue to make ice, and it was extremely loud. This one is amazing in every way. Buy you won't be disappointed.

So far I really like this ice machine. I just wish it had a bigger basket to catch the ice. I had another brand of ice machine which lasted less than a year and the company replaced it only to have the replacement stop working just outside of the warranty. This machine seems to be made a lot better and the display really helps keep an eye on things.

**Product Review: A Game-Changer in Ice Making!**

I rarely write reviews, but this ice maker deserves recognition. From the moment I unboxed it, I was impressed by its sleek, modern design—it instantly upgraded the look of my kitchen. This is not just another ice maker; it’s a statement piece.

What truly sets this machine apart is its *performance*. After a quick initial cleaning, it started producing ice faster than any other machine I’ve owned. The ice it makes is at the perfect temperature—cold enough to last all day in my thermos without melting into a puddle by noon. It’s ideal for daily use, whether you're filling coolers, tumblers, or water bottles.

One of the smartest features is the **dual water tank system**. Tucked neatly inside the machine, these tanks reduce the hassle of constantly refilling water. It’s a simple yet powerful upgrade that saves time and effort.

The **touchscreen display** adds a touch of luxury and ease-of-use. The interface is intuitive, responsive, and makes it incredibly easy to control the settings or monitor the ice-making progress.

So far so good! Our other ice machine just died after 3 years! Machine work well and makes perfect ice! Ease of use is a no brainer too! When it kick on and is making ice and can be a bit loud but it’s temporary and not constant sound!

Icemaker works as advertise. Appears to be a lot easier to clean than the old model I had. Min ice nuggets are fun!

This ice maker is absolutely the best. It’s very easy to use, it makes the ice fast, and most importantly who doesn’t love those little nugget ice chips. I love my new icemaker. It’s perfect and it fits right on my counter and it’s sleek looking.